Returns & Exchanges

At Trtl Travel US, we want you to be fully rested and satisfied with your purchase. If your travel gear isn't the perfect fit, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and download the return packing slip to include inside your package.

3

Package Your Gear

Ensure all items are in their original, unused condition with packaging intact, then securely seal your parcel and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing